Rakuten Logo Help Center

How can we help?

How Does Rakuten Work?

Earning Cash Back with Rakuten is simple.

  1. Start at Rakuten and choose a store. You can use our website, mobile app, or browser extension.
  2. Activate Cash Back to start shopping. Once you make an eligible purchase, we’ll add Cash Back to your account.
  3. Get paid! Add your address and get paid via check or PayPal.

That’s all you have to do.

Once a store confirms your purchase with us, we add Cash Back to your account and notify you via email or push notification. The time it takes for Cash Back to be confirmed depends on several factors, including the store, store policy, reporting schedule, exclusions and returns.

We’ll send your first payment as soon as 15 days after your first purchase. After that, we’ll send your Cash Back payment every three months. If there’s any Cash Back pending, we’ll carry it over to your next payment.

Remember, you can only earn Cash Back if you start shopping at Rakuten. If you make a purchase without going through Rakuten, we won't be able to reward you with Cash Back. You can always try our browser extension which will notify you about Cash Back deals when you’re on a website. It’ll even find coupons for you!

How does Rakuten make money?

We know, it seems too good to be true. Here’s the deal: Stores pay us for sending them shoppers. Then we split that money with you as Cash Back. Everyone wins!

Related Articles
When Will I Get Paid?
Help Topics
Getting Started with Rakuten
Download Our App
  • Rakuten Mobile Apps
  • Available for iOS and Android
About
  • Getting Started
  • About Us
  • Our New Name
  • Advertising & Partnerships
  • Influencers & Partners
  • Press Room
  • Careers
  • Blog
  • Site Map
  • Terms & Conditions
  • Privacy Policy
  • Help
  • Cash Back for Change

Advertising Disclosure
© 2024 Ebates Performance Marketing Inc., d/b/a Rakuten Rewards
Rakuten Viki