Pottery Barn

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Shopping Secrets

• Pottery Barn has a variety of sister brands under the Williams-Sonoma umbrella, including Pottery Barn Kids, Pottery Barn Teen, Williams-Sonoma, WS Home, West Elm, Rejuvenation and Mark and Graham. Check out these brands if you’re looking for a great shopping experience that focuses on a slightly different design style.

• The Pottery Barn credit card is one way you can save if you love buying from Pottery Barn. The credit card gives you an introductory perk of either double rewards for the first 30 days or 0% APR financing for 12 months on purchases of $750 or more. Your perks will definitely continue after the introductory period, so it’s great if you plan to buy even more from Pottery Barn.

• If you want some professional help redesigning a space, Pottery Barn offers free one-on-one design sessions with an expert. You’ll get mood boards, room plans and specific product recommendations, as well as overall cost estimates that meet your individual needs. Pottery Barn can cover everything, from order placement to installation arrangement, through Porch. You can schedule design sessions in store, virtually or even in your home, depending on your preferences and specific needs.

• There are tens of thousands of items available at Pottery Barn, but some orders may have a slightly longer lead time. If time is of the essence and you’re looking for products you can get as soon as possible, check out the website’s In Stock section. It includes only products that are currently in stock and can be shipped as soon as you place your order so they will get to your door more quickly.
 

Frequently Asked Questions (FAQ)

How do I get free shipping at Pottery Barn?

Pottery Barn does not generally offer free shipping, but it may run free-shipping promotions throughout the year. The promotions may only require you to enter a coupon code or they may require you to spend a certain amount. Regardless of the promotion, free shipping generally will not include large or oversized products, which may require freight delivery.

Does Pottery Barn have a membership discount?

Pottery Barn offers a membership discount in the form of a Silver Membership. It’s essentially a free rewards program, which is a free version of the credit card program. As long as you sign up on the Pottery Barn website, you can earn rewards such as 2% back when you shop at the Pottery Barn family of brands.

Does Pottery Barn offer price adjustments?

If you buy an item and Pottery Barn reduces its price within 30 days of your purchase, you may be able to get a one-time price adjustment. Contact customer service if you think you’re eligible for a price adjustment.

What is the Pottery Barn registry discount?

If you create a registry at Pottery Barn, once the event passes, the company will give you between 10% and 20% off the normal price of any items you did not receive. It can be a great way to get all the products you wanted for your wedding, new baby or housewarming.

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