Privacy & Security FAQs

What is Ebates' privacy policy?

Ebates was founded by two former Deputy District Attorneys who take privacy and security very seriously. We at Ebates know that protecting member privacy is essential to our success. Please take the time to review our complete Privacy Agreement.

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How secure is my credit card info?

Ebates complies with the Payment Card Industry Data Security Standard to ensure that Ebates accepts, processes, stores, and transmits credit card information in a secure environment.

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Are my transactions secure when going through Ebates?

Yes. Ebates endeavors to work only with stores providing high levels of security and using Secure Socket Layer (SSL) internet connections to protect the integrity of your transaction.

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Will Ebates sell information about me or my purchase habits?

No. For more detailed information, please review our privacy policy.

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What are "cookies" and how do I enable them?

Cookies are simply text files that allow a site to recognize you when you return. This means you don't have to log-in again and again. Cookies used by Ebates and our network of stores are completely safe and they are enabled by default with most browsers.

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Will I start receiving "spam" if I join?

No. Ebates sends two types of emails to its members: customer service emails required to maintain the Ebates program (like cash back credits & payment notifications); and promotional emails featuring especially good offers. You may choose not to receive promotional emails at any time from your account page or by clicking the "unsubscribe" link in an email. We will not sell your information to any third party.

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