Supported Browsers

You can use Ebates on all of the most popular browsers, including: Microsoft Internet Explorer and Edge, Chrome, Firefox and Safari. Ebates works best with all of the current versions and some previous versions of these browsers.

  • Internet Explorer (IE), version 11+
  • Firefox, versions 15+
  • Chrome, versions 21+
  • Safari, versions 6+
  • Edge, all versions

Browsers that allow the creation of cookies are highly recommended, like Internet Explorer, Firefox, Chrome and Safari. Third-party browsers are not guaranteed to be compatible with Ebates and may prevent you from earning Cash Back.

Browser Settings

Your browser may be configured in a manner that does not work with the Ebates program. If so, you may have trouble signing in or reaching our merchant sites. Below are some steps that you can take to adjust the settings of supported browsers to avoid these problems. 

Internet Explorer (IE), Version 11+

Step 1: In IE, click the gear icon in the upper right corner, then select “Internet options.”

2018-06-18_12-57-04.png

Step 2: Go to the “Privacy” tab, move the slider to “Medium High” and click “OK.”

lg_ie_step2.png

Firefox, Versions 15+

Step 1: PC users, click “Options” from the Firefox dropdown menu. Mac users, click “Preferences.”

2018-06-26_13-20-56.png

2018-06-26_13-21-32.png

Step 2: Go to the “Privacy” tab and select “Use custom settings for history” under the “History” section and click “Exceptions.”

lg_ff_step2.jpg

Step 3: Enter www.ebates.com, click “Allow” and select “Save Changes.”

lg_ff_step3.jpg

Chrome, Versions 21+

Step 1: In your Chrome browser window, click the three dots in the upper-right corner and then click “Settings.”

2018-06-18_12-19-48.png

Step 2: Scroll to the bottom and click “Advanced.”

2018-06-26_13-23-23.png

Step 3: Click “Content settings.”

2018-06-26_13-23-51.png

Step 4: Click “Cookies.”

2018-06-26_13-24-25.png

Step 5: At the bottom, next to “Allow,” click “Add.”

2018-06-26_13-24-52.png

Step 6: In the popup window, type “ebates.com” under Site, and then click “Add.” You’re all set!

2018-06-26_13-25-19.png

Safari, Versions 6+

Step 1: In the Safari menu, click “Preferences.”

lg_saf_step1.jpg

Step 2: Go to the “Privacy” tab and under “Cookies and website data,” select “Allow from websites I visit.”

lg_saf_step2.jpg

Edge, All Versions

Step 1: Go to the Edge menu by clicking the three little bars icon in the upper right corner and click “Settings.”

edge_step1_landing_page.jpg

Step 2: Scroll toward the bottom and click on “View advanced settings.”

edge_step2_landing_page.jpg

Step 3: Under the Cookies header, select “Don’t block cookies.”

edge_step3_landing_page.jpg

Still stuck? Contact us for more support.

Enable Cash Back