Missing, Lost or Expired Checks
It’s important to us that you receive your payments. We realize that it is possible for checks to not make it to the right delivery address or to become somehow destroyed, and we’re here to help. If your Big Fat Check is ever missing, lost, destroyed or expired, we are happy to issue a replacement. It can take up to 21 days from the pay-date for our check to reach your address.
In addition, while our Big Fat Checks are valid for 90 days, we also have an additional 30-day grace period. So each of our checks is actually valid for 120 days (or 4 months) from the issue date.
Please Contact Member Services to tell us about your lost, missing, expired or damaged check.